Description of Issue

Will a monthly invoice be received for the transaction fees that Tyler charges?

Context

Payments
Paymentech
Portico
ROAM
Chase Merchant Services

Cause

Instructional

Resolution

On a monthly basis, a debit transaction will be made for all interchange, assessment and processing fees incurred that month. Supporting documentation for these monthly ACH debit transaction(s) is in the FIN-0011 Service Charge Detail Report which can be found within Chase Paymentech Online, in the Monthly report folder. This report is made available at the beginning of each month and includes charges incurred during the prior month.

Additional Information

If access to the FIN-0011 report is required, please reach out to the EERP Payments Support team.

Chase report request for specific users

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