Unable to export to Excel from Centrals programs - UB Central

Description of Issue

In Centrals program, Excel downloads are not completing and providing a report when the find set is large

Context

EERP
Munis
Utility Billing
Account Customer Inquiry
UB central

Cause

Large findset from search is causing export to time out and not produce a file

Resolution

Account Customer Inquiry contains an Excel output option when searching for a range of customers or accounts. When searching for a single account or customer that has a large data set returned MUN-486994 has been created to add an Excel ouput to Account Customer Inquiry at the account level. Until this work ticket is completed please see the work around below.

Workaround: Filter results to return a smaller find set which can then be exported, or use non-Centrals programs to pull data and export.

Additional Information

Refer to Master Article - Unable to export to Excel from Centrals programs for other programs experiencing this issue