Cashiering Receipt Logo Appears As A Black Box

When printing receipts, the city logo at the top of the receipt is a black image. 

• Cashiering

• EERP

Client is running on an outdated version of Cashiering and the uploaded Receipting logo resolution is too large.

After resizing the image to 200x156 pixels:

1. Navigate to Cashiering Admin > General > Receipting.

   1. Or Admin > Department > Select Department> Override Receipt.

2. Upload the new image.

3. Test a Cashiering reprint.

Confirm there are no overrides already in place, if using the General > Receipting tab.

Note: There is a defect in 2021.8 that prevents users from uploading a new image. Upgrade to Cashiering 2021.9 or higher to resolve this issue.