Cashiering and Tyler Payments CVD Error Entering Manual Credit Card

Description of Issue

When taking a manual entry for a Credit Card, the credit card reader shows Declined: CVD Data Error.

Context
  • Cashiering

  • Payments

  • EERP

Cause

The three to four digit code on the back of the credit card, was entered incorrectly on the device.

Resolution

Please contact the cardholder to verify the digits on the back of the credit card. Reach out to Support if further assistance is needed.

Additional Information

Card Verification Data (CVD) codes are the three or four-digit codes on the back of the payment card that are used to further authenticate the consumer during a card-not-present transaction.