An unexpected error occurred while releasing the Batch A subquery has returned not exactly one row in Payment Entry

Description of Issue

When releasing a Web Payments Import Batch from Payment Entry, receive the error: An unexpected error occurred while releasing the Batch. Additional information concerning a status error of -284: A subquery has returned not exactly one row.

Context
  • Accounts Receivable
  • Payment Entry (arbilinq)
  • Web Payments Import (arwebimp)
Cause

There are multiple potential causes for this error. A known cause is that bills are attached to the wrong lien years.

Resolution

Please contact the appropriate EERP Support Team for further assistance. How to determine the correct Accounts Receivable support team to assist with an issue

Additional Information