Tyler Cashiering Receipt Logo Cutoff When Printing

When printing a receipt from Cashiering, the top of the receipt is missing part of the logo. It appears to be cut off.

• Cashiering

• EERP

Receipt image is larger than the recommended size, which is 200 x 200 pixels.

Resize the image to 200 x 200 pixels, and re-upload the image to Cashiering.

1. Navigate to Tyler Cashiering Admin Settings.

2. General Settings > Receipting tab.

3. Upload and select the resized image.

4. Test reprint.

Epson receipt printers only print in grey scale. If the original image being used in Cashiering has a gradient or bright color, it may print as white on the receipt. Consider editing the original logo to be grey scale, then re-uploading the image.