Applicant applications did not generate to Content Manager from ESS

Description of Issue

Applicant applications did not generate to Content Manager from ESS
Might also be reported as:  Unable to receive ESS Application Attachments 

Context
  • ESS
  • HCM
  • Content Manager
  • TCM
  • Applicant attachments
Cause

Values missing from the Munis.Applicant.DocumentSource Lookup table in Content Manager

Resolution
  1. Log into the CM Full client with admin an ID that has admin level access
    How to Access and Launch the TCM Full Client
  2. Administration > Lookups > select the Munis.Applicant.DocumentSource Id and make sure there are four entries:
    MASTER
    PENDING
    MASTER_SECURE
    PENDING_SECURE
  3. Add any that are missing
    How to add a new item to an existing lookup table in Content Manager
Additional Information