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Payroll processing needs to be updated to be asynchronous

Payroll processing needs to be updated to be asynchronous

Description of Issue

Every payroll when moving the hours over and the following message occurs every time: A payroll process (Time History Processing, Payroll Revert, Payroll Export, etc) is already running.

Context
  • Time & Attendance

  • Move To Payroll

  • Time Balancing

Cause

network device or proxy server on their side that is a barrier to time and attendance.

Resolution

The workaround would be to have IT review the gateway timeout which means there is a network or server change that will need to be adjusted.

Additional Information

Please reach out to Support in order to be notified once this has been addressed by Development in a future build. timeandattendance@tylertech.com