My Civic app crashes when attempting to open

Owned by Knowledge Assistant
Last updated: Nov 18, 2024
1 min read



Description of Issue

My Civic app crashes when attempting to open



Context

  • My Civic

  • Enterprise Service Requests

  • ESR



Cause

The app has not been configured in My Civic CMS



Resolution

  1. Open My Civic CMS

  2. Click Profile

  3. Setup the app Info, Menu, and Appearance 



Additional Information