Reassigning employees on a Tyler 311 Request does not show all employees in the list

Owned by Knowledge Assistant
Last updated: Sept 12, 2022
1 min read





Description of Issue

Full list of employees is not shown when reassigning a Tyler 311 request 



Context

  • Tyler 311

  • Enterprise Service Requests 



Cause




Resolution

Upgrade Enterprise Service Requests to one of the following versions:

  • 2021.1.15

  • 2021.4.1

  • 2021.5

  • 2021.6



Additional Information