Rebooting Ingenico Lane 5000

The Ingenico Lane 5000 device is frozen, crashed, or unresponsive

• Tyler Cashiering

• Payments

• Credit Cards

Device has either crashed, frozen, or became unresponsive resulting in the loss of ability to take credit card payments at a workstation or terminal.

1. To perform a soft reboot, Access the Admin Menu and select the Restart Terminal option.

2. To perform a hard reboot, press and hold the # key and < (yellow key) simultaneously until the device powers off