Improve the error received when only one downtime field is populated on a work order





Description of Issue
  • In Field Work, a red error box partially covers the Save button but does not provide any information on what the issue is or how to resolve it

  • In Work Order Management, the following error is received:
    insertAssetDowntime insert error  -391  [ISAM -515]
    Cannot insert the value NULL into column 'AssetId', table 'XXXXX.AssetManagement.AssetDowntimes'; column does not allow nulls. INSERT fails.



Context

Tyler EAM



Cause

Only one downtime field was populated



Resolution

Install MUN-424322 once it's been released to improve the error message

Workaround: Populate both downtime fields to resolve the error 



Additional Information