SaaS Clients: Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal.

OnPrem Clients:

Open Task Manager on the Application server
Expand the tab Command line to see the full path
1. If you do not see this tab, right click on Name and check off Command line
Identify the problem processes: sptmcsvc and/or spScheduled*Task
1. Right click on the process name and click End Task
2. Please note: This task exists for each individual environment, and likely needs to be ended for all environments.
This can also be resolved by rebooting the server
This also could have caused the dbo.SystemLogs table in the Munis databases to balloon as the service got stuck and was using resources on the server and writing to these logs. Please contact TSM Support for assistance truncating these logs.

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