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Can you setup multi-factor authentication for Tyler Identity Citizen

Can you setup multi-factor authentication for Tyler Identity Citizen

Description of Issue

Does Tyler Identity Citizen support multi-factor authentication?Ā 

Context
  • Tyler Identity Citizen

  • TID-C MFAĀ 

  • Multi-factor authentication

  • 2FA

  • MFA

  • TIDC Two Factor Authentication

Cause

TID-Citizen supports multi-factor authentication

Resolution

To enable:

  1. Navigate to the TCP profile at: https://profile.tylerportico.com/portal/profile

  2. ClickĀ Privacy SettingsĀ on the left hand side

  3. SelectĀ Extra verification

  4. Slide theĀ Enable extra verificationĀ 

  5. ClickĀ Setup for desired authenticator and follow steps to setupĀ 

    • Okta Verify

    • Google Authenticator

    • SMS authentication (text message)

    • E-mail authentication

Additional Information

When enabled, you will receive a one-time code or link as a verification step when signed-in

Ā 

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