500 Internal Error submitting Employee Expense claim through ESS - Failed to get GSA amount for city
Description of Issue
When attempting to submit an Employee Expense claim through Employee Self Service, the user is hitting save on the claim and returning an Internal 500 error
Context
Certificate
Employee Self Service
Employee Expense Claim
Munis
Tyler Systems Management
TSM
Software as a Service
SaaS
Cause
There is an outdated or not installed certificate on the Application Server
Resolution
Please create a support case with TSM or TSM SaaS. When creating your support case, please provide the environment that is having this issue and a time to restart GAS services
Additional Information