Requests with a location sourced from the Citizen Portal generate a CodeCase with a different address
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
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Description of Issue
When a location is sourced from the Citizen Portal the first address in the list is being selected when a CodeCase is generated from a Tyler 311 Request Â
Context
Tyler 311
Enterprise Service RequestÂ
ESR
EnerGov
Enterprise Permitting & LicensingÂ
EPL
Cause
Development is researching this under T311-8217
Resolution
Contact Enterprise ERP Assets and Civic Support to be linked to the research ticket
Workaround: Update the address on the CodeCaseÂ
Additional Information