Unable to issue a partial refund on a GB Deposit

Owned by Knowledge Assistant
Jul 22, 2022
1 min read



Description of Issue

When refunding a GB deposit, there is no way to change the amount of the refund. The refund must be issued for the balance of the deposit.



Context

  • Munis 2019.1 and up

  • Accounts Receivable

  • AR

  • General Billing

  • GB

  • Bill Refund Processing

  • arrefund



Cause




Resolution

Development is currently researching the issue. There is no known workaround at this time.



Additional Information