Close fiscal year - Open AR Receipts exist

Owned by Knowledge Assistant
Last updated: Nov 07, 2024
Description of Issue
  • You may not continue with year end close. 
  • No receipts available to post in payments journal. 
  • Month End Manager displays unposted AR transactions, but there is nothing to post in Payments Journal
Context
  • General Ledger
  • Fiscal year end close
  • Munis 2019.1 +
  • AR rewrite
Cause

Outstanding write-off batches need to be posted.  With the AR rewrite, write-offs transitioned from a receipt transaction to adjustments.  The Open AR Receipts message applies to write-offs that are not receipts and will not present in payments journal, but must be resolved before the fiscal year can be closed.

Resolution

Post outstanding write-offs and re-close months with journals from posting write-offs:

  1. Navigate to Property Revenues > Payment Processing > Over-Short Adjustment Process
  2. Use Search to look for all batches
  3. Take action based on batch Life Cycle Step:
    1. Batches in Life Cycle Step 10 must be released: click Output-Rel to generate the batch report and release the batch for approval
    2. Batches in Life Cycle Step 20 are waiting for Workflow approval to occur
    3. Batches in Life Cycle Step 30 are ready to post: click Post Batch
    4. Repeat until all batches have been posted
  4. Navigate to Property Revenues > Payment Processing > Adjustment Reversals
  5. Use Search to look for batches with Life Cycle Steps of 10, 20 or 30
  6. Take action based on batch Life Cycle Step:
    1. Batches in Life Cycle Step 10 must be released: click Output-Rel to generate the batch report and release the batch for approval
    2. Batches in Live Cycle Step 20 are waiting for Workflow approval to occur
    3. Batches in Life Cycle Step 30 are ready to post: click Post Batch
    4. Repeat until all batches have been posted
  7. Close affected months in Financials > General Ledger Menu > End of Period > Month End Manager
  8. Use the General Ledger Tables Validation to verify there are no open receipts
    1. Select Table Validation in the ribbon
    2. Choose Comprehensive in the ribbon
    3. Check Print unprocessed documents 
    4. Click Accept
    5. Choose Run Table Val in the ribbon
    6. Select output options and click Ok
    7. Verify there are no UNPOSTED AR RECEIPTS notifications on the report
  9. Make a fresh backup of the system before continuing with Close Current Fiscal Year
Additional Information