Unable to find unposted AR writeoff batch
Description of Issue
Cannot find writeoff batch in Payments Journal
Unable to find unposted AR writeoff receipts
Context
- Munis
- 2018.1+
- Month End Manager
- Over-short Adjustment Process
- Writeoff receipts
Cause
Month End Manager program shows unposted AR receipts with a type of W. User is trying to find the batch in Payments Journal and are not finding it in 2018.1+ since writeoffs are posted in the Over-short Adjustment Process program
Resolution
Find and post the batch in the Over-short Adjustment Process program
- General Revenues>Payment Processing>Over-short Adjustment Process
- Select Browse
- Select Batch
- Select Accept
- Select Output-RelÂ
- Select Yes to release batch
- Select Post Batch
- Select Output Type
- Select OK
- Select Yes
Additional Information