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Unable to find unposted AR writeoff batch
Unable to find unposted AR writeoff batch
Description of Issue
Cannot find writeoff batch in Payments Journal
Unable to find unposted AR writeoff receipts
Context
- Munis
- 2018.1+
- Month End Manager
- Over-short Adjustment Process
- Writeoff receipts
Cause
Month End Manager program shows unposted AR receipts with a type of W. User is trying to find the batch in Payments Journal and are not finding it in 2018.1+ since writeoffs are posted in the Over-short Adjustment Process program
Resolution
Find and post the batch in the Over-short Adjustment Process program
- General Revenues>Payment Processing>Over-short Adjustment Process
- Select Browse
- Select Batch
- Select Accept
- Select Output-Rel
- Select Yes to release batch
- Select Post Batch
- Select Output Type
- Select OK
- Select Yes
Additional Information