Versatrans Integration - Steps to Find Error Message for Trip Id in Versatrans

Owned by Knowledge Assistant
Last updated: Dec 07, 2021
1 min read


Description of Issue

Steps to find the error message for a specific Trip ID in Versatrans

Context
  • Versatrans Triptracker
  • Versatrans Munis Integration
Cause


Resolution

To find the error message for a specific Trip ID:

  1. Select Admin in the top right
  2. Select Activity Log
  3. Enter Start Date and End Date range
  4. Select Filter
  5. Find the Trip ID, User Name, and Trip Date
  6. Result column contains the error message
Additional Information