Field Work Unexpected Error - GetCountAssetDueSoonPMs

Owned by Knowledge Assistant
Last updated: Apr 15, 2024
1 min read
Description of Issue
  • Receiving an Unexpected Error when opening some work orders in Field Work
  • System Log shows an error with GetCountAssetDueSoonPMs:  Arithmetic overflow error converting numeric to data type numeric.
Context
  • Enterprise Asset Management 
  • EAM 
Cause

Defect

Resolution

Install the appropriate work ticket for your version:

  • 2021.8.0.1595 - MUN-480490
  • 2021.9.0.1437 - MUN-480491
  • 2021.10.0.1251 - MUN-480487
  • 2021.11.0.935 - MUN-480488
  • 2021.12.0.425 - MUN-480489

Workaround:  Work orders can be opened from Work Order Management

Additional Information