Blank Hub page after successful ADFS login
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Hub loads blank page after logging in.
Context
- Hub
- ADFS
- Azure
- Tyler Identity Local (TID-L)
Cause
Multiple causes:
- Incorrect userNameClaimType specified in Hub configuration
- AAD values defined incorrectly in AuthTokenServer configuration
- User is not properly synced in Azure (Client side)
Resolution
Contact Tyler Systems Management and reference this article.
Additional Information
Hub error log:Â An exception occurred while attempting to retrieve a refresh token. See the inner exception for more details. ---> System.InvalidOperationException: invalid_grant
Please review the Master Article - Tyler Hub for all related topics.