TouchTime Battery Not Maintaining Charge

Owned by Knowledge Assistant
Aug 24, 2021
Description of Issue

When TouchTime loses primary power, the back up battery no longer powers the clock.

Context
  • ExecuTime
  • ET
  • TouchTime
Cause

Device's battery is no longer holding a charge.

Resolution

Device will need to be sent in for repair. Please use Create Clock RMA Case for further steps.

Additional Information