User doesn't receive password reset email to tylertech.com after email domain change
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Unable to access portal
Cannot log into tylertech.com
Context
tylertech.com
Cause
Email is used for Single Sign-on Authentication to Tyler customer tools and website resources. When an email domain changes for a client, updates need to be made in Tyler's systems.
Resolution
Please contact support to have the email domain updated in Tyler's contact systems
Additional Information