Find and Post Unposted Over-Short Adjustment Batch

• An Over-Short Adjustment batch needs to be found and posted. 

• Over-Short Adjustment Batches exists from prior years and need to be posted in current fiscal Year. 

• Month end manager has unposted payments (write-offs) that do not show within payments journal.

• Write-Offs 

• Over-Short Adjustment Process (arwrtoff)

The over-short or write off batch was not posted after it was created. 

1. Navigate to the Over-Short Adjustment Process program either by searching or using the following path: Property Revenues > Payment Processing > Over-Short Adjustment Process

2. A message appears: Prior to running the write-off program, you should run the Payment Redistribution program. This will ensure that bills with some detail lines that are over-paid and some detail lines that are under-paid will be correctly reduced to zero.
   

3. Click OK. 

4. Click Search. 

5. Enter the Batch Number or any combination of information (like Clerk or Entry Date) to find the batch. Leave the fields completely blank to find all batches. 

6. Click Accept. 

7. Browse the list of returned batches, click the desired batch line to highlight the batch and then click Accept. 

8. In the top ribbon, click Post Batch. 

9. Choose the output options for the report and click OK.

• To find additional unposted Accounts Receivable activity, please see: Master Article - Find Unposted Accounts Receivable Activity and Batches 

• If further assistance is required, please contact the appropriate support team based on the category of bills being written off (e.g. Categories 01-02, General Billing, Categories 20-40, Tax, Categories 60-63, Utility Billing, etc.).