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Forms Refresh Printer for Troubleshooting Check Printing

Forms Refresh Printer for Troubleshooting Check Printing

Owned by Knowledge Assistant
Last updated: Aug 04, 2022



Description of Issue

Need to refresh or recycle the printer when printing as part of troubleshooting.



Context

  • Forms

  • ReadyForms



Cause

Checks are not printing from Printer.  This is one troubleshooting step to refresh/recycle the printer.



Resolution

The following steps to refresh/recycle the printer must be followed and are not specific to any make or model of printer.

  1. Unplug the printer power cord

  2. Wait at least 5 minutes (this process will likely not fix the issue if you wait less than 5 minutes)

  3. Plug the power cord back into the printer

  4. Wait for the printer to fully start up and indicate that it is in "Ready" status



Additional Information












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