General Billing Apply Deposits unable to apply to Payment Plans

Unable to apply GB Deposits to Invoices associated with a Payment Plan or to the Payment Plan itself

Apply Deposits returns a Red error message

• No records found with a deposit amount to apply 

• Accounts Receivable

• General Billing 

• General Revenue

• Payment Plans

• Apply Deposits

Invoices can no longer be collected on directly once they are part of an active Payment Plan

Currently there is no functionality to apply GB Deposits to a Payment Plan. GB Deposits can only be applied to GB Invoices, and since the Invoice was brought into a Payment Plan, all payments must be redirected to the Payment Plan bill itself. Development is currently researching the enhancemen. Install MUN-443313 once available

Work around would be to reverse the Deposit payment and apply the Payment to the Payment Plan bill through Payment Entry