Cashiering hardware support

Description of Issue

Who should be contacted for cashiering hardware support issues?

Context

Cause

Issues with hardware requiring support to review.

Resolution

Please open a support case by navigating to Client Support.
When entering a support case, you will need to select the following options:
- Product Suite: Munis
- Product Group: Tyler Products
- Product Module: Tyler Cashiering
- Product Program: Hardware
- Version: Your current Tyler Cashiering version
The support case will be routed to our TSM or revenue team depending on the nature of the issue.

Additional Information

Knowledge Assistant