Stop Interest From Calculating on a Bill

The interest calculation needs to be stopped on a bill. 

• Bill Inquiry (arbilinq) 

• Special Conditions/Notes (arspcfmt) 

Interest should have calculated but should no longer calculate on a bill. 

1. Navigate to the Special Conditions/Notes program either by searching or using the following path: General Revenues > Accounts Receivable > Setup > Special Conditions/Notes

2. Click Add. 

3. Select the #_STPI - Stop Interest Code from the dropdown menu.

4. Enter the start date and end date for the code. 

5. Enter the date from which interest should calculate in the New interest 'from' date field. 

6. Verify that the Active box is checked. 

7. Underneath Attached To, click the box next to bill. 

8. Enter the bill year, category, and number. 

9. Click Accept.

• The #_STPI code is a System-Defined Code that comes standard with every installation. 

• For general info on how to add special conditions/notes, please see this article: How to Add a Special Condition Code or Note to a Property, Customer, Parcel, Bill, or Utility Billing Account

• If further assistance is required, please contact the appropriate support team based on the category of the bill that needs to have the special condition code added (Category 01-02: General Billing, Category 20-40: Tax, Category 60-63: Utility Billing, etc.).