Enter single payments in Payment Entry



Description of Issue

A payment on a single record or individual payments on multiple records needs to be entered in a Payment Entry batch



Context
  • General Revenues

  • Property Revenues

  • Payment Entry (arbilinq)



Cause

Information has been requested on how to enter a single payment transaction in Payment Entry



Resolution

Follow the steps below to enter a payment in a Payment Entry batch

  1. Follow the steps to add or resume a batch in Payment Entry - Add a Payment Entry batch - Resume a Payment Entry batch

  2. Select/enter a Category, Year, and Bill Number for a bill to process payment on

  3. Click Accept

  4. Click Apply Payment in the toolbar

  5. In the Apply Payment window, enter the payment amount and click Accept

  6. In the Tender Payment window, enter relevant tender information and click Complete Transaction

  7. After the payment is processed, click Back from the Payment Entry: Single Bill View screen

  8. Repeat from Step 4 to process payment(s) on additional bill(s) within same payment batch or click Back to Output-Release payment batch

  9. Click Output-Release in the toolbar, select/deselect relevant Report Options in the Output Options window and click Accept 

  10. Select Output Type options in the Output window and click OK

  11. Click Yes in the Change Batch Status window to release batch



Additional Information

For information on GL posting released Payment Entry batches see - How to post a payment batch in Payments Journal

For additional guides see - Master Article - Payment Entry

If additional assistance is required, please contact the appropriate support team based on the category of the transactions.