/
Valic Export errors

Valic Export errors



Description of Issue

When creating the Valic Export file, the error Error Selecting pay group and provider is appearing



Context
  • Payroll

  • HRM

  • Deduction Report

  • Valic Export



Cause

The report is not able to find a pay group or provider for the employee's deduction record 

  • Pay Group - pulls from the employee deduction insurance plan field

  • Provider - pulls from the employee deduction insurance carrier field



Resolution

To resolve this issue first verify that the needed codes are on the employee's deduction record, then try the file create again

  1. Navigate to Payroll > Employee Maintenance > Employee Deductions

  2. Search for the Valic deduction on employee's who had the error

  3. Update the Valic deduction records to have an Insurance Plan and Insurance Carrier

  4. Return to the Valic export by navigating to Payroll > Payroll Processing > Payroll Start and Status > Deduction Report > Valic Export

  5. Define and run the report 



Additional Information












Related content

Getting Inactive Vendor Code error in Payroll
Getting Inactive Vendor Code error in Payroll
More like this
Error adding deduction in Employee Deductions - Plan code entered was not found
Error adding deduction in Employee Deductions - Plan code entered was not found
More like this
834 Report Error Detail date is null
834 Report Error Detail date is null
More like this
AIRSH100 - XML Schema Validation Failed not well formed or missing required elements incomplete dependents
AIRSH100 - XML Schema Validation Failed not well formed or missing required elements incomplete dependents
More like this
CA DE9C - Wage Plan Element is invalid error when uploading to reporting agency
CA DE9C - Wage Plan Element is invalid error when uploading to reporting agency
More like this
Error in Payroll Advice Register and Export step - A report output file cannot be opened No such file or directory
Error in Payroll Advice Register and Export step - A report output file cannot be opened No such file or directory
More like this