Transfer of Overpayment unable to transfer to Payment Plan



Description of Issue

Unable to Transfer Overpayment to Payment Plan

  • No Transfer To bills found for Transfer From bill



Context
  • Accounts Receivable

  • Transfer of Overpayments

  • Payment Plans



Cause

Payment Plan contains Payment activity

Transfer of Overpayments sees the Payment Plan as Paid in full because the periods are paid up to date



Resolution

Development is currently researching the issue. Install MUN-442949 once available

Workaround is to reverse the original Overpayment and reapply the payment to all the necessary bills using Payment Entry



Additional Information