Unable to Approve EAM Work Order. Error sqlcode is 0 Please contact software support

Approving WOC from HUB Approvals card generates Update Error sqlcode is : 0 Please contact software support

• Non-Production environments only

• Workflow Approval

• Email Override

• Munis System Settings

• Email

Feature was added in to Munis to allow control over who receives emails from non-production environments. Override enabled is checked with no override or allowed email addresses configured.

Navigation to Email Override

1. Open Munis (Non-Production)

2. Open Tyler Menu and navigate to System Administration > General Administration > System Settings

3. Click Email Override Configuration

4. Click Update

   1. When Override enabled is unchecked, all emails will be delivered from the non-production environment

   2. When Override enabled is checked off, emails will be delivered only to email addresses that are either explicitly listed or that match a specified expression pattern

5. Add in email addresses or email address regexes as desired

6. Click Accept