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TCM Search Index Offline
TCM Search Index Offline
Description of Issue
TCM search index is offline which affects the ability to save attachments through TCM Web Viewer in Munis as well as search within TCM properly.
Context
Munis
Tyler Content Manager (TCM)
Cause
Rebuild Full Text Index job can at times cause the search index to go offline
Within TCM settings Index Offline is enabled due to maintenance
Resolution
Log into the TCM full client
Navigate to Administration>System Setup>iDoc Documents>Search Settings
Uncheck Index Offline
Pop-up box labeled Question with message Initialize services required for changes to take effect:
Click Initialize Services
Click Ok
Additional Information
, multiple selections available,
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