TCM Search Index Offline

TCM search index is offline which affects the ability to save attachments through TCM Web Viewer in Munis as well as search within TCM properly.

• Munis

• Tyler Content Manager (TCM)

• Rebuild Full Text Index job can at times cause the search index to go offline

• Within TCM settings Index Offline is enabled due to maintenance

1. Log into the TCM full client

2. Navigate to Administration>System Setup>iDoc Documents>Search Settings

3. Uncheck Index Offline

4. Pop-up box labeled Question with message Initialize services required for changes to take effect:

   1. Click Initialize Services

5. Click Ok