Adding AP Payment Manager in SaaS Does Not Surface Payment Manager

Owned by Knowledge Assistant
Last updated: Aug 10, 2022
1 min read



Description of Issue

When running System Update to activate AP Payment Manager, when refreshing the Tyler Menu for SaaS Installations.



Context

  • System Update

  • AP Payment Manager

  • Hub



Cause

At this time, the cause is unknown.



Resolution

Clearing the Tyler Menu cache appears to surface AP Payment Manager in Check Reconciliation once it is run.



Additional Information

System Admin > General Administration > Menu Settings > Base Menu Settings

  1. Click Menu Update

  2. Click Yes to Force Menu Update

  3. Click Ok

  4. Return to the Tyler Menu

  5. Click Refresh in the Tyler Menu

Refresh Tyler Menu in Hub.  You may need to logout of Hub and clear your browser cache.

Payment Manger should now display in Financials > Accounts Payable > Cash Disbursements > Payment Manager.