Failed to create full text search index for DOCXXXX when Attempting to Save in CM Document Viewer

Owned by Knowledge Assistant
Aug 10, 2022
1 min read



Description of Issue

The following error is being received when attempting to save a document in the CM Document Viewer:

Failed to create full text search index for DOCXXXX

Additional Errors may occur in other programs:

Exception ocurred while queuing report request.

Error archiving document XXXX

Unable to contact server to save document.



Context

  • Document Viewer

  • Content Manager

  • Content Manager Full Client



Cause

An iDoc reindex and Full Text Rebuild may need to be completed.



Resolution

Contact Tyler Systems Management Support or Implementation Staff.



Additional Information