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Enterprise Forms Printer Jammed
Enterprise Forms Printer Jammed
Description of Issue
We were printing Utility Bills using Enterprise Forms and the printer jammed.
Printing checks and printer keeps jamming
Year End Tax stock keeps getting stuck in the printer
Context
Enterprise Forms
ReadyForms
Printer
Hardware
Jamming
HP M611
YET
Year End Tax
Cause
Paper jam.
Resolution
On premise staff member will need to clear the paper jam.
IT may need to restart the affected printer to continue the print job.
Please reach out to your site IT to change printer configuration: setting the paper type to "Rough" has solved the issue for some sites.
Additional Information
Please review the Master Article - ReadyForms for all related topics.
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