Scheduled Munis Updates for Tyler Hosted SaaS Clients
Description of Issue
I am a SaaS customer and hosted by Tyler, does this mean my updated are scheduled and installed by Tyler?
Context
Munis
Managed Internet Update (MIU)
Software as a Service (SaaS)
Tyler Deploy
Tyler Systems Management (TSM)
Cause
With the exception of mandatory Year End Tax software updates (with advance notice), Tyler Technologies does not install or schedule Munis software updates without prior client request.
Resolution
Clients can install in the moment or schedule Munis software updates through the MIU or Tyler Deploy either as a one off or ongoing basis.