Process Lockbox File error No bills found



Description of Issue

When importing a Standard Format Lockbox file by Customer number, an error occurs

  • No bills found



Context
  • Accounts Receivable

  • Process Lockbox File

  • Standard File Format layout



Cause




Resolution

Development is currently researching the issue. Install MUN-453339 once available

Until fix is available, workaround would be to use a different layout such as by Property Code, Category/Year/Bill combination, or utilize the new Custom Layout. 



Additional Information