Duplicate Voids in Tyler Cashiering

Owned by Knowledge Assistant
Jan 06, 2023
1 min read



Description of Issue

Voiding a transaction in Tyler Cashiering results in the void appearing twice in the virtual tape.



Context

  • Tyler Cashiering



Cause

The resulting duplicated void will have no external batch or reference numbers, indicating it had no results in the external system.



Resolution

Reach out to Tyler Cashiering Support for assistance.



Additional Information