Change Customer Delivery Address on General Billing Invoice
Description of Issue
Need to change the Customer Delivery Address on a General Billing Invoice.Â
Context
- General BillingÂ
- Adjust Invoices (gbinvmnt)
Cause
The Delivery Address used by a General Billing Invoice needs be changed or updated.Â
Resolution
- Begin by either creating or resuming a batch of invoice adjustments in Adjust Invoices:Â
- Click Search.Â
- Enter the Invoice number that needs to be adjusted (or any other invoice information, like Customer).Â
- Click Accept.Â
- Click Update.Â
- Enter the new Delivery Address number in the Addr. No. field.Â
- Alternatively, click the ellipsis next to the field.Â
- Select the Delivery Address that the Invoice should use.Â
- Click Accept.Â
- Enter or choose an adjustment Reason.Â
- Click Accept.Â
- Repeat steps 2-8 for each necessary Customer change or add additional adjustments as desired.Â
- When all desired adjustments are entered in the batch, make sure to post the adjustments: Post General Billing Adjust Invoices batch
Additional Information
Additional resources for working in Adjust Invoices can be found here: Master Article - Adjust Invoices
How is Default Delivery Address Chosen in Invoice Entry and Proof