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Change Customer Delivery Address on General Billing Invoice
Change Customer Delivery Address on General Billing Invoice
Description of Issue
Need to change the Customer Delivery Address on a General Billing Invoice.
Context
- General Billing
- Adjust Invoices (gbinvmnt)
Cause
The Delivery Address used by a General Billing Invoice needs be changed or updated.
Resolution
- Begin by either creating or resuming a batch of invoice adjustments in Adjust Invoices:
- Click Search.
- Enter the Invoice number that needs to be adjusted (or any other invoice information, like Customer).
- Click Accept.
- Click Update.
- Enter the new Delivery Address number in the Addr. No. field.
- Alternatively, click the ellipsis next to the field.
- Select the Delivery Address that the Invoice should use.
- Click Accept.
- Enter or choose an adjustment Reason.
- Click Accept.
- Repeat steps 2-8 for each necessary Customer change or add additional adjustments as desired.
- When all desired adjustments are entered in the batch, make sure to post the adjustments: Post General Billing Adjust Invoices batch
Additional Information
Additional resources for working in Adjust Invoices can be found here: Master Article - Adjust Invoices
How is Default Delivery Address Chosen in Invoice Entry and Proof
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