Resolution

Navigate to Enterprise ERP > General Revenues > Payment Processing > Bill Inquiry.
1. If you know the specific Bill number, enter it into the Bill Number field and click Go.
2. You can also use the Advanced Search to search by other criteria, such as a Customer's Name or Number.
Click into the Special Conditions/Notes folder, which will be yellow and have a number in parentheses if there's at least one active.
Click Delete on the toolbar.
Click Yes to confirm the delete on the popup window. Do this for each Special Condition as desired.

Browser not supported