Payment rejected due to Ceiling Limit



Description of Issue

A transaction has been rejected from Tyler Payments with a reason code of 275 - Ceiling Limit. 



Context
  • Tyler Payments

  • Merchant Services



Cause

The transaction amount is higher than the site allows for through Chase. The default ceiling limit by default is typically $99,999.99.



Resolution

Reach out to support to request a higher limit. Be sure to include relevant types of payments, and whether this should be a temporary or a permanent increase.



Additional Information