Receipts Print Incorrectly

Owned by Knowledge Assistant
Last updated: Feb 21, 2024
1 min read
Description of Issue

The site needs to adjust the format/layout of a receipt.

Context

  • Munis 

  • Accounts Payable 

  • Accounts Receivable

  • Forms Definitions

Cause

Receipts/forms need to be adjusted to accommodate a specific setup. Margins and lines can be adjusted to fit the desired layout. 

Resolution

Enterprise ERP>System Admin>General Administration>Printer/Device Administration>Form Definitions

  1. Search for the form you want to adjust 

  2. Select Update

  3. You may need to create a copy of the system generated form. Select YES on the pop-up window, if applicable.

  4. Make changes as desired.
    a. See Form Definitions Help for detailed directions on how to use this program.

  5. Select Display to see how your form appears to the customer.

Additional Information

Does not apply to Tyler Forms or Ready forms. Form Definitions program only works with generic MUNIS setup.

There are many templates and layouts for specific Categories.

To include GL details on Misc receipts, click this link: GL Accounts not showing on Miscellaneous Cash Receipts