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How to generate a receipt data file

How to generate a receipt data file

Description of Issue
  • Need to generate a data file for a receipt for troubleshooting. 

  • Making a change to a receipt form and need a data file to review. 

  • Incorrect information is printing on a receipt and need a data file to review. 

  • In need of an XML data file for receipt. 

  • Information on a form printout is in the incorrect position and need a data file to review further. 

Context
  • Accounts Receivable

  • Receipts (arrecinq)

  • Receipt Inquiry (arrecinq)

  • Forms

  • Data File

Cause

A data file for a receipt is needed for either a change or troubleshooting. 

Resolution
  1. Navigate to  the Receipt Inquiry program either by searching or via the following path: General or Property Revenues > Accounts Receivable > Inquiries and Reports > Receipt Inquiry

  2. Click Search 

  3. Enter the Receipt number in the Receipt section

  4. Click Accept

  5. Click Duplicate Receipt in the toolbar options

  6. Click Accept

  7. Select Save

  8. Click OK

  9. Navigate to My Saved Reports 

    1. Clicking Initials at the top right and then Saved Reports

    2. Searching for My Saved Reports from the Tyler Hub menu

  10. Sort the reports by the Date Time to find the most recent

  11. Double click on the most recent Report File to Save to computer

Additional Information

If looking to change the Receipt Form from one flat positioned file to another or to XML, Account Receivable Category Specific Options has a setting to change the Receipt Form Format based on AR category.









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