UBT journal was posted twice

UBT Journal duplicated, needs one reversed

• Utility Billing

• Journal Reversal

• Journal Export

UBT Journal was posted twice

Please contact the Utility Billing Support Team for assistance.

To correct the duplicate entry:

Financials > General Ledger Menu > Journal Entry/History > Export Journals

1. Click Define

2. Complete the appropriate fields needed (Click the checkbox next to: Omit automatically-generated lines)

3. Click Accept

4. Click Select

5. Type in the Journal Year, Period, Journal number, etc

6. Click Accept

7. Click Journal Export

8. In the pop up window check off every field that should display in the export

9. Click Accept

10. In the Excel export file, change the Debits to Credits and Credits to Debits (this will create the offsetting journal that is needed)

11. Use the journal import program to import the excel file into the Year and Period that the corrective journal is needed (for Prior years only prior year period 13 can be posted to)

How to import a journal - Knowledge Assistant - Confluence