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Form is printing old signature
Form is printing old signature
- Knowledge Assistant
Owned by Knowledge Assistant
Feb 05, 2025
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Description of Issue
After an issue was resolved from a previous ticket regarding Munis, we are now experiencing issues with the checks and POs are being printed with old signatures that we no longer use.
Context
- Old Signature
- Checks
- PR
- AP
- PO
- DocOrigin
- TylerForms
Cause
A manual signature change was made directly on the server and it got overwritten.
Server transfer
Forms not properly installed via TylerDeploy
Resolution
Please create a case with Forms support team.
Redeploy DocOrigin via Tyler Deploy and Install latest TF update might be necessary.
Additional Information
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