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Application knockout questions not working in Employee Access

Application knockout questions not working in Employee Access

Description of Issue

We created knockout questions, however after applying the pending applicant statuses are not getting updated and an email is not sent.

Context
  • Employee Access

  • Recruiting

  • Applicant Tracking

  • Enterprise ERP

  • Self Service Applications

  • Recruiting Settings

Cause

Informational

Resolution

There are 2 issues going on-

  1. When using a Type of "R - Y/N" on the knockout question, it's not working at all and the Pending Applicant statuses are not getting updated.

  2. When using a Type of "C - Checkbox" on the knockout question, the Pending Applicant statuses are getting updated, but no email is being sent.

Additional Information
  • Development is reviewing this issue under research ticket MUN-502961.

  • Please reach out to EERP Human Resources Support with any follow up questions.









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