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Error 89 Credit Floor

Error 89 Credit Floor

Description of Issue

During a transaction, a citizen receives a failed error stating

Error 89: Credit Floor

Context
  • Tyler Payments

  • CSS

  • Utilities Access

Cause

This is a form of decline. The error occurs when Payments receives a response from the card issuer that the requested funds were not available.

Resolution

The citizen needs to contact their bank or card provider to discuss, or use another form of payment.

Additional Information

This and many other error codes related to Payments can be found here: Tyler Payments Standalone Point-of-sale (POS) Error Codes

 

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