Error 89 Credit Floor
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
During a transaction, a citizen receives a failed error stating
Error 89: Credit Floor
Context
Tyler Payments
CSS
Utilities Access
Cause
This is a form of decline. The error occurs when Payments receives a response from the card issuer that the requested funds were not available.
Resolution
The citizen needs to contact their bank or card provider to discuss, or use another form of payment.
Additional Information
This and many other error codes related to Payments can be found here: Tyler Payments Standalone Point-of-sale (POS) Error Codes
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