Payment Error Call Voice Center
- Knowledge Assistant
- Moriah Yorkey
Owned by Knowledge Assistant
Description of Issue
When attempting to pay a bill through Tyler Payments, the card is declined with the error message Call Voice Center.
Context
Payments
Portico
Utilities Access
Resident Access
CSS
Cause
The cardholder's bank has blocked the transaction.
Resolution
The bank must be contacted before the block can be removed and the transaction can proceed.
Additional Information
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