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Payment Error Call Voice Center

Payment Error Call Voice Center

Description of Issue

When attempting to pay a bill through Tyler Payments, the card is declined with the error message Call Voice Center.

Context
  • Payments

  • Portico

  • Utilities Access

  • Resident Access

  • CSS

Cause

The cardholder's bank has blocked the transaction.

Resolution

The bank must be contacted before the block can be removed and the transaction can proceed.

Additional Information

 

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